Support Coordination is for participants whose disabilities result in higher levels of complexity and risk. The focus of Support Coordination is on cutting the red tape that may accompany more complex plans—in other words, it simplifies a participant’s situation in order to make it easier to deliver necessary support. This way the participant can concentrate on building capacity and developing skills to increase his or her independence. The participant may also receive a customized intervention plan drawn up by disability support workers.

The NDIS defines three levels of Support Coordination:

  • Level 1—Support connection—helps participants connect with informal community support so that they can maximize their NDIS plans.
  • Level 2—Support coordination—helps participants understand and utilize their NDIS plans.
  • Level 3—Specialist support coordination—designed for participants who require specialist support due to higher levels of complexity. Involves assistance from a specialist support coordinator.

Support Services

Talk to a Care Specialist

Talk to our Care Specialist team about your needs and current situation. We will organize a convenient time for one of our Case managers to visit you and your family members for a free in-home consultation.