Some Australians with disability are from backgrounds that are culturally and linguistically diverse (CALD) and are unable to effectively communicate with providers on their own. These individuals now qualify for interpreting and translation assistance funded by the NDIS, which has partnered with Translating and Interpreting Service (TIS National) to deliver these supports. The goal is to ensure that information about NDIS supports can be easily understood by all participants, regardless of background.

Administered by the Department of Home Affairs, TIS National provides interpreting services to Australians who prefer to communicate in their native language. Its services are also available to businesses that have dealings with people who communicate in another language.

The Interpret/Translate registration group provides support for three types of interpreting services:

  • immediate phone interpreting
  • pre-booked phone interpreting
  • on-site interpreting

Support Services

Talk to a Care Specialist

Talk to our Care Specialist team about your needs and current situation. We will organize a convenient time for one of our Case managers to visit you and your family members for a free in-home consultation.